Creating an account

Create an account

1. Click Set up account.
2. Input your First name, Last name, Email, and click 'Next'
3. Input your property address and click 'Register'.

Once you've done this, you will be prompted to close the window and return to the app.

Setting a password

You may have noticed the app has yet to ask for a new password. This is something we need to improve, as you should be sent to the page that resets your password. 

You will have have to click 'Sign In', then 'Forgot Password' and enter your email address again. We hope to improve this shortly.

Once you click 'Forgot Password', you should have received a password reset link:

Click 'Set Password' and then you can return to the home screen and log in.

Note: if you open the email on your phone, and click 'Log in' after setting the password,  you will be redirected to the web version of Smug. For a slightly smoother experience, we recommend closing the browser and opening the native iOS or Android app.  

Once you've done all the above, you are ready to Log In.