Search Results

The app is available for both iOS and Android - search for 'smug energy' in the respective app stores. Here is a link to download the app: iOS and Android If you prefer to directly access a web browser version, here is a link: https://app.smug.energy

Create an account Click Set up account. Input your First name, Last name, Email, and click 'Next' Input your property address and click 'Register'. Once you've done this, you will be prompted to close the window and return to the app. Setting a pas...

Generating an API key An API is a set of rules that can allow software to communicate with each other. An API key, is a unique code that identifies and authenticates an application or software to interact.  To connect your inverter and battery: Click on '...

Tariff Data Once you have connected your system, the app will prompt you to enter your tariff data.  If you are with Octopus Energy, you need to log into your Octopus account and create an API key which is then copied and pasted into the app.  We currently ...

Adding a subscription Once you have connected your system, it should start collecting some consumption and generation data. In order to benefit from system optimisation, where our algorithms change the work mode of your inverter to maximise savings, you need ...

Enabling battery optimisation Congratulations! - connecting your inverter, entering tariff details and setting up the subscription are the tricky bits.  To enable battery optimisation: Click 'Account' > 'Manage Battery' and turn on the 'Optimisation' togg...

Solar and battery savings are calculated by comparing estimates of your energy costs and what you'd spend if you didn't have a solar system and were on the cheapest flat rate tariff available (purple).  Additional Savings with Optimisation If you utilise opt...

Savings a refreshed once a week, every Monday - to allow us to capture a comprehensive overview of your energy usage patterns and calculate your savings accordingly.  I can't see my savings Once you've connected your devices, you should see savings appear af...

Our optimisation works by looking at information like how much energy you use and generate, the weather forecast, and when electricity is cheaper. Based on this information, it decides the best times to charge and use your battery to save you money on your ele...

We will set your battery into one of the following states: Charge (from grid and/or solar) - This charges your battery at full speed. Unless there’s lots of solar generation, this will import from the grid. Discharge (to grid and/or home) - This discharges...

For optimisation to be turned on, there have to be a few things in place: Import or export tariff is not linked For optimisation to function, we need your tariff details to ensure the correct financial decisions are made.  To fix this, go to 'Account' > T...

Obtaining a GivEnergy API Token To connect your GivEnergy system to the Smug app, you'll need to generate an API token. This token allows secure communication between your inverter or battery and the app. An API (Application Programming Interface) lets two p...

Obtaining a FoxESS API Key To connect your FoxESS system to Smug, you need follow these steps to generate and use an API key from your FoxESS account. Step 1: Log into your FoxESS account.  Step 2: Once logged in, navigate to your User Profile > API Manag...

Connecting your SolaX inverter and battery to Smug On your inverter, there is a 10-character registration number under the QR code on your inverter's internet dongle.  Alternatively, it is also shown under the QR code on the small back with your inverter's i...

There are a variety of tariffs on the market, which vary between suppliers, regions and smart meter connectivity. In general, if your import and export tariffs vary throughout the day(s), there is more pricing variation for optimisation to take advantage of. I...

Yes, it is possible to participate in GivEnergy's GivBack events, though doing so whilst optimisation is on is not recommended.  This is because both systems attempt to control your battery, and running them at the same time could lead to conflicting commands...

The answer is yes, and no.  Power-Ups require your input to opt-in Optimisation doesn't automatically take into account Power-Ups. You need to manually opt in each time a Power-Up is available. As this is your action, our optimisation engine cannot detect wh...

If you have already been setting manual schedules for your battery, you may be wondering: Why switch to optimisation? While schedules follow fixed rules, optimisation is dynamic, smart, and adapts in real time to maximise your savings and efficiency.  Smarter...

You may have come across Octopus Intelligent Flux, and wondered how it compared to our optimisation. Both aim to help you save money, but they work in very different ways, and serve different goals.  Control With optimisation, the Smug is working for you. It...

Yes! If you don't yet have an export tariff, you can simply skip this step. It can sometimes take a while to get an export tariff set up, depending on the DNO and supplier. Linking with Octopus Energy Once your Octopus Export tariff is set up, it will automa...